Privacy and Return Policies
Effective Date: December 5, 2023
Privacy Policy:
1. Information Collection:
We collect personal information such as name, address, email, and phone number to process orders and provide customer support.
We also collect non-personal information such as browsing behavior and device information to improve our website and services.
2. Information Usage:
Personal information is used to fulfill orders, communicate with customers, and provide support.
Non-personal information is used for website analytics and to improve our marketing strategies.
3. Information Sharing:
We do not sell, trade, or rent personal information to third parties.
Personal information may be shared with service providers to facilitate order fulfillment and customer support.
4. Data Security:
We implement security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
5. Cookies:
We use cookies to enhance user experience and track website analytics. Users may choose to disable cookies in their browser settings, but this may affect website functionality.
6. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Return Policy:
1. Returns:
Customers have 30 days from receipt of their order to request a return.
Returned items must be in their original condition and packaging.
2. Refunds:
Refunds are issued to the original payment method within 14 days of receiving the returned item.
3. Return Process:
Customers must contact our customer support team to initiate a return.
Return shipping costs are the responsibility of the customer, unless the return is due to a product defect or error on our part.
Thank you for shopping with Kainux